BELNIVON

BELNIVON:FREQUENTLY ASK QUESTION (FAQ)

What are your shipping times and return policies?

Answer: Quality Assurance

At Belnivon, we take quality seriously. Every item is carefully inspected before leaving our warehouse to ensure it meets our high standards for craftsmanship, fit, and finish.

Shipping

• Standard delivery: 3–7 working days after your order is processed

• Delivery fee: £5.99 (UK orders)

Returns & Replacements

• We accept returns only for damaged or incorrectly fulfilled items (e.g., manufacturing defects or print/quality issues).

• Contact us within 14 days of receiving your order with your order number and photos of the issue.

• Returns for size exchanges or color changes are not accepted.

We want you to order with confidence, knowing any issues will be resolved quickly and professionally.

Q: How does Belnivon apparel fit, and how should I care for it?

Answer: Our apparel features a unisex retail fit that is true to size for most customers. For a relaxed or oversized look, consider selecting a larger size. Full measurements are available in our Size & Fit section.

To keep your Belnivon pieces looking and feeling their best:

Wash inside out
Machine wash cold on a gentle cycle
Do not tumble dry (or tumble dry low)
Do not iron directly on the design
Do not dry clean

Following these care instructions ensures your pieces maintain their softness, color, and quality for years to come.

Q: Can I modify or cancel my order after placing it?

Answer: Once your order is confirmed, we begin preparing it quickly to ensure fast delivery and maintain our high-quality standards.

Because of this, changes or cancellations aren’t always possible. If you contact us immediately after placing your order, we’ll do our best to assist. Please note that once processing has started, it may not be possible to make changes.

Q: What payment options are available?

Answer: We offer multiple secure payment options to make your purchase simple and convenient:

Shop Pay – pay in full instantly or split your payment into manageable monthly installments.
Klarna – buy now, pay later with flexible options.
PayPal – pay safely using your PayPal account. Eligible customers may see PayPal’s installment options during checkout.
Credit & Debit Cards – all major cards accepted.
Apple Pay & Google Pay – fast and secure checkout.

All payments are processed securely to ensure your information is protected.

Q: How can I get in touch if I have questions or issues with my order?

Answer: If your item arrives damaged or with a manufacturing/print issue, please contact us within 14 days of delivery with your order number and photos of the problem.

We’ll review your claim and arrange a replacement or refund where appropriate.

Our team is always happy to assist! Reach us anytime at info@belnivon.com. We’re here to answer your questions and help you order with confidence.

Products

Adventure Awaits T-Shirt | Minimalist Bear & Mountain Tee | National Park Graphic Tee | BELNIVON

Animal Totem Hoodie | Minimalist Back Print Hoodie | Premium Graphic Hoodie | BELNIVON

Book Lover Cat Graphic T-Shirt | One More Chapter Unisex Minimalist T-Shirt | BELNIVON